Toyota of Kingsport

Aug 11, 2023
Quality Collision repair

An accident is certainly not an event anyone wants to take part in. However, they can occur unexpectedly, and in those moments, ensuring the safety of all individuals involved is paramount. Once that’s taken care of, however, you’ll want to restore your Toyota to like-new condition. The expert team at your Toyota dealer is equipped with the necessary skills, state-of-the-art technology, and genuine parts needed to restore your car to its original condition with collision repair.

Arriving and Checking-in

On reaching our repair facility, you’ll find our team here to offer comfort and assist you with checking in your car. We will need to gather your insurance information if they are handling the repair arrangements. With all the necessary information, we can offer you a ride home or help arrange for a loaner vehicle, depending on the situation.

During your time in our facility, our specialized repair team will initiate a visual inspection of your vehicle. Our technicians will meticulously assess the damage to determine the necessary repairs. This preliminary evaluation will be supplemented with a written summary detailing the damage and the proposed course of action needed to restore your vehicle.

Disassembly

After the initial assessment, your car will be thoroughly cleaned to eliminate any dirt or debris, enabling a clearer inspection of the damages. Our technicians will then dismantle the affected parts. They will also closely inspect your car’s structure for any hidden damages. Our proficient paint team will gather paint specifics to ensure a perfect color match for your Toyota.

We will provide an extensive breakdown of the required repairs and associated costs, which will be shared with you and/or your insurance company. We will also coordinate with your insurance company to expedite the process.

Repairs

Once we receive the green light from you or your insurance company, we’ll gather the necessary replacement parts. We will keep you updated on the estimated completion time of repairs and inform you as the work progresses. Our technicians will rectify any structural damage to your car and apply corrosion protection.

Painting

At this phase, we’ll prepare the replacement parts and your car for painting, as necessary. Our expert paint matching capability ensures a flawless blend with your Toyota’s existing color. The parts, along with any additional areas of your car, will receive a base coat and clear coat application.

Reassembly

The newly painted parts will be reattached to your car (if they had to be removed in the first place). Upon completion of reassembly and thorough testing, our quality control team will review the work to verify that all repairs meet Toyota’s rigorous standards.

Collection

Upon your car passing our quality control checks, we’ll notify you that your car is ready to be picked up. Once you’ve reviewed the work and are satisfied, your car will be ready to hit the road again.

Should your car require repairs, contact our service department at Toyota of Kingsport.